Welcome to the only software-first, cloud-native communications solution
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Spin up new customers instantly - no complex engineering, no servers to spin up, no waiting around. Just point, click, deploy, and start billing…today.
A platform that’s built entirely in-house - no shared ‘open source’ solutions, no upcycled code, no legacy. That means faster development cycles, real agility, and the features your customers expect.
Built in the public cloud and proven at scale. Our secure, resilient infrastructure quietly powers communications for over 200,000 users every day, so your customers stay happy and your brand stays protected.
Your brand. Your portal. Your communications. We never appear in front of your customer (unless you want us to).





Spin up new customers instantly - no complex engineering, no servers to spin up, no waiting around. Just point, click, deploy, and start billing…today.

A platform that’s built entirely in-house - no shared ‘open source’ solutions, no upcycled code, no legacy. That means faster development cycles, real agility, and the features your customers expect.

Built in the public cloud and proven at scale. Our secure, resilient infrastructure quietly powers communications for over 200,000 users every day, so your customers stay happy and your brand stays protected.

Your brand. Your portal. Your communications. We never appear in front of your customer (unless you want us to).
Access CallSwitch One from anywhere, on any device, with instantly deployed apps, built for modern working.
Access intuitive apps on mobile and desktop with iOS, Android, Windows and MacOS support.
Access in the ways that suit your customer - email and password, mobile number, or QR code.
Provide new users with access to apps quickly, with multiple options tailored to team preferences.
One unified experience across apps, with feature updates rolled out automatically without redeployment.
Build and update call routing instantly - drag, drop, set your schedules, and deliver every PBX feature your customers need.
Set schedules in seconds, manage everything without engineering effort, and deliver every PBX feature your customers need at the click of a mouse.
Create sophisticated call routing without complexity - just drag, drop, and go live.
Set time diaries to route calls automatically by business hours or special periods.
Deliver faster, smarter call handling by routing callers to the right team based on caller ID.
Improve caller experience and outcomes with a range of flexible queueing options.
Build custom menus to guide callers to the right destination first time, every time.
Assign routes and time diaries to business numbers effortlessly with a single click.
Advanced Analytics
Choose from a variety of flexible widgets - graphs, progress bar, tables and much more to visualise information.
See it in actionStart with a blank canvas or customise one of many ready-made templates tailored to your customers objectives.
Show data across users and queues, blending inbound and outbound stats in one unified view.
Set smart alerts to help your customers monitor key metrics and SLAs that are key to their business.
Learn more about CallSwitch One's platform and its features
An evolving suite of ready-to-go integrations designed to streamline customer workflows - all activated in just a click.
Help your customers work smarter by enhancing the power of their CRM, with seamless integrations into platforms like Salesforce, HubSpot, and Pipedrive.
Learn moreSupport compliance with effortless cloud backups, enabled through native call recording and integration with Amazon S3, Microsoft Azure, Google Drive, and Dropbox.
Learn moreReduce friction and improve security through single sign-on, with CallSwitch One offering SSO integration for Microsoft and Google environments.
Learn moreEnsure your customers always have accurate, centralised contact information, by integrating their cloud office directory tools for real-time syncing.
Learn moreLet’s show you how CallSwitch One can supercharge your revenue.
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