Unlock the power of the platform

Manage key elements of your communications services via our API library, including ordering, configuration, and SMS campaigns

What is CPaaS?

Customised integrations at your fingertips

Communications Platform as a Service, or 'CPaaS' solutions are all around us, improving customer experiences, offering seamless marketing interactions, supporting multi-factor authentications and more.

If you’ve made a voice call from within a taxi service application, received a medical appointment reminder via SMS, or even used an authentication service, you’ve used a CPaaS solution.

How does it work?

How our API enables CPaaS functionality

Our Application Programming Interface, or API, is an open protocol that allows CallSwitch One to talk to other applications without complex coding, enabling access to the features and data stores of our solution for custom use-cases.

Easily extract call data to build customised wallboards, or build a CallSwitch One storefront into your existing web infrastructure – your imagination is the limit.

What can it do?

How will I benefit from your CPaaS tool kit?

Get your message across

SMS is one of the most practical ways to reach customers, whether it’s a marketing message or an automated appointment confirmation. Our SMS API commands allow you to create and schedule cost-effective SMS campaigns for a range of use-cases.

Keep your finger on the pulse

Keep track of your team’s performance in your own custom wallboards or scheduled reports. Our VoIP API allows you to extract a wide range of statistics available including average wait times, number of calls answered or abandoned, helping you track performance against KPIs.

Tap into new revenue streams

Deliver VoIP services directly from your own eCommerce infrastructure by embedding our features and subscriptions into your existing website. Our API allows you to post orders, manage customers, make changes to SIP users, and obtain CDRs for billing purposes.